SOCIALLY RESPONSIBLE ORGANIZATION OF GAMES OF CHANCE (GAMBLING)
Eleks-M Ltd. Belgrade is the organizer of special games of chance on slot machines in Winner Slot Clubs and is the owner of the brand WINNER SLOT CLUB.
Eleks-M is a socially responsible company with the aim of ensuring that the primary and only reason for people's presence in Winner Slot Clubs is entertainment. For this reason, we have developed a strategy for responsible gambling, which has become part of our corporate heritage and daily operations.
The organization of games of chance at Eleks-M Ltd. is focused on the protection of minors, prevention of addiction-related diseases among participants in games of chance, and the protection of personal data of participants in games of chance.
Entry to Winner Slot Clubs is not allowed for minors. All employees in Winner Slot Clubs who have direct contact with players are professionally trained to prevent addiction-related diseases among participants in games of chance before starting their work.
In every Winner Slot Club, there is a poster with information on the prevention of addiction-related diseases and contact details of institutions certified by the Ministry of Health for treating addiction to games of chance. Additionally, at every counter or desk where participation in games of chance is registered, there is a brochure or flyer with the relevant information.
One of the company's most important goals is to promote the idea of responsible gambling.
Advertising and promotion of our games of chance, including indirect references to them, are done with information about the prohibition of participation by minors in games of chance and with appropriate warning texts about the prevention of addiction-related diseases.
Games of chance should be seen as a form of entertainment, but there is a certain risk of addiction when the player allows the game to take control. The consequences of such addiction can be very serious for us and our loved ones.
If you or someone in your family has a problem, CALL OR VISIT one of the institutions listed:
Institute of Mental Health
Palmotićeva 37
11000 Belgrade
Tel: 011/330 75 00
http://www.imh.org.rs
Special Hospital for Addiction Diseases
Teodora Drajzera 44
11000 Belgrade
Tel: 011/367 14 29
http://www.drajzerova.org.rs
Games of chance should be understood as entertainment, not as a way to secure earnings! Be mindful of the amount of money you spend on games of chance and only gamble with money you can afford to lose!
PRIVACY POLICY
Eleks-M Ltd. Belgrade - Privacy Statement
When you visit Winner Slot Club or the Winner Slot Club website, or when you contact us, Winner Slot Club has the ability to collect your personal information. This Privacy Statement applies to the collection and use of personal data of (potential) visitors and players of Winner Slot Club and users of the Winner Slot Club website and Facebook/Instagram page.
Winner Slot Club attaches great importance to the protection of privacy and the security of personal data and strictly complies with the applicable Personal Data Protection Act of the Republic of Serbia.
Eleks-M Ltd. Belgrade is responsible for the use and management of personal data of players and its users.
WHY DO WE COLLECT PERSONAL DATA?
We collect personal data for the following reasons:
- To comply with the legal obligations of the company, such as the provisions of gambling laws and laws on preventing money laundering and terrorist financing.
- To promote effective security policies in Winner Slot Club (e.g., using access control, monitoring with cameras, or recording incidents).
- To inform you, with your consent, about certain products and services offered by Winner Slot Club.
- To process your requests and questions.
WHAT PERSONAL DATA DO WE COLLECT FROM YOU?
Winner Slot Club collects personal data only to the extent necessary for providing services, as required by law. Winner Slot Club may collect and use the following personal data of players:
- Photos, video recordings, and sound from surveillance cameras since continuous video surveillance of areas where games of chance are held is a legal obligation of the organizer.
- Contact information if the player agrees and becomes a member of the Loyalty program, in which case we collect the following personal data: player's name, address, phone number, and email address.
- Date and time of the visit to Winner Slot Club.
- Transactions related to playing games of chance.
- Potential involvement in incidents.
- Details of financial transactions carried out in Winner Slot Club.
HOW DO WE COLLECT PERSONAL DATA?
You can disclose personal data to us in various ways, for example, when:
- You visit Winner Slot Club.
- You play in Winner Slot Club.
- You participate in operations, promotions, or competitions organized by Winner Slot Club.
- You have contact with Winner Slot Club.
WITH WHOM DO WE SHARE PERSONAL DATA?
Our basic principle is never to share personal data with third parties unless, in our capacity as an organizer, we have a legal obligation to provide data to relevant state authorities.
YOUR OPTIONS
When you visit Winner Slot Club, you agree that we will process your personal data for the purposes mentioned above.
HOW DO WE PROTECT YOUR PERSONAL DATA?
Winner Slot Club applies technical and organizational security measures to protect personal data from manipulation, loss, destruction, and unauthorized access. Our security measures are constantly improved in line with technological developments.
RECORDING PHONE CALLS
Calls from players made to us by phone can be recorded. We record these phone calls for the security of Winner Slot Club. Recorded phone conversations are not kept longer than necessary to fulfill the purpose for which they were originally recorded.
COOKIE POLICY
The Winner Slot Club website may automatically collect information when you browse it, including the internet service provider, browser type and version, operating system and device type, average time spent on our websites, pages viewed, accessed information, IP address your computer uses to connect to the internet, and other relevant statistics. This information is sometimes called web analytics. "Cookies" are small text files stored on the hard drive or in the computer's memory. You can prevent the storage of cookies using browser settings.
Google Analytics Web Analytics Tool
Google Analytics is used on the website, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). Google Analytics uses "cookies," text files stored on your computer that allow the analysis of your use of websites. The information generated by the "cookies" regarding your use of our website is usually transferred to a Google server in the United States and stored there. Google uses this information on our behalf to evaluate your use of our websites, create reports on your website activity, and provide other services related to website activity and internet usage. The IP address that your browser provides in connection with Google Analytics is not associated with other Google data. For more information on these matters, please refer to Google's Privacy Statement.
Winner Slot Club FACEBOOK and INSTAGRAM PAGES
To visit the business Facebook and Instagram pages of Winner Slot Club, you must have an account on the social network Facebook and Instagram, 1601 South California Avenue, Palo Alto, CA 94304, United States. When visiting Facebook and Instagram pages, a direct connection is established between your device and the Facebook/Instagram servers. As a result, Facebook/Instagram receives information that you have opened the Facebook/Instagram page from a specific IP address. We want to note that we have no insight into the content of the data sent to Facebook/Instagram nor how they are used. For more information on these matters, please refer to
the Facebook/Instagram Privacy Statement.
LINKS TO OTHER WEBSITES
Our website contains links to other websites. Compliance with the relevant data protection rules for those websites is the responsibility of the operators of those websites and is beyond our control. Therefore, we assume no responsibility for the privacy policies or content of those other websites.
YOUR RIGHTS
At any time, you have the right to request access to your personal data held by Winner Slot Club. You have the right to rectify, complete, or remove, or correct your personal data. Requests for access and/or requests for correction of your personal data should be sent in writing to Eleks-M Ltd. Belgrade at the email address: office@eleks-m.com.